Q & A
Questions and Answers
Are all items Christmas-themed?
No. The items included in the gift box are not Christmas-themed. While some wrapping paper may feature seasonal designs, the contents themselves are appropriate for a variety of occasions, including Hanukkah, Kwanzaa, birthdays, or “just thinking of you” gifts during the holiday season.
How does shipping work?
All orders are shipped via USPS. Given the nature of a gift box, shipping is charged per box. For the best chance to receive your gift box in time for Christmas, orders should be placed by December 18. Orders received after December 18 will still be shipped, but delivery before Christmas cannot be guaranteed.
Did the small businesses featured in this gift box pay to be included?
No. The businesses were not involved in advance and did not pay to be featured. We independently selected and purchased items we thought would be a good fit, tested them thoroughly, and then approached the businesses for inclusion in this year’s gift box.
Are each of the gift boxes the same?
Essentially. Each box includes the same thoughtfully curated products. However, because we partner with small businesses during the holiday season, each vendor offers two to three options such as scents, flavors, or colors. As a result, while the core products are consistent, specific variations may differ slightly from box to box.
Do I get to choose products, scents, or flavors?
No. The concept of this gift box is to thoughtfully handle the selection process for you. Each item has been carefully chosen and tested, allowing you to focus on your other holiday priorities. While individual preferences naturally vary and we cannot guarantee every item will be a personal favorite, the collection is curated to appeal to a wide range of tastes. Our goal is to ensure the recipient feels genuinely considered and appreciated, while offering products that most women enjoy. Purchasing this box does involve a small element of trust and a sense of discovery that many find this as an enjoyable part of the experience.
Are the items wrapped?
Yes! Each item is individually wrapped by the owner with care to create a thoughtful gift-giving experience. While the wrapping is intentionally simple rather than professionally gift wrapped, it adds a special touch that's perfect for the holiday season.
If you're playing Santa and having the gift shipped to yourself, you're welcome to leave the items wrapped, unwrap them, or rewrap them however you like before gifting. If the gift set is being shipped directly to your recipient, the wrapped items provide an extra layer of surprise and make opening the box feel even more special.
Will you replace an item if it is stolen from my porch?
Unfortunately, we are unable to replace items that are stolen after delivery. We encourage taking appropriate precautions to help ensure the safe receipt of your package.
Can I return the product if the recipient does not like it?
Due to the nature of the products and the curated gift-box concept, all sales are final and we are unable to accept returns.
Where is Do Not Forget Mom located?
We are located in Omaha, Nebraska. However, the small businesses featured in the gift sets include Montana, Nebraska, Utah, Massachusetts, and Colorado.
If I really like one of the items, can I reorder it from Do Not Forget Mom?
Absolutely! If you and/or the recipient enjoy several of the items and we still have gift boxes in stock, you're welcome to order another gift set—even after the holidays. If you'd like to purchase individual items, please contact us with the item name(s) and quantity so we can confirm availability. We will start selling individual items the first week in January, however, because our gift sets feature different products each year, inventory is limited. Once an item is sold out, we encourage you to purchase directly from the small businesses that create these products. Each item includes the maker's information on its label, making it easy to find and support these small businesses directly.